Posted by Punk POS ● Nov 19, 2020 12:03:41 PM

What Is Robotics Process Automation (RPA)?

The world is currently in the ICT age, technology is fast evolving, and a lot of high technology equipment is being developed to improve humans' general living conditions all over the world. The business world is advancing at remarkable speed, and businesses are continually seeking to explore new ways of utilizing these now available facilities and opportunities to stay ahead.

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Robotics Process Automation is one of the leading technology that is aiding many businesses by providing the level of speed and accuracy required in carrying out specific tasks.

What is Robotics Process Automation?

RPA refers to a system software which utilizes a series of application to automate a different daily task that would typically require manual labor to be carried out. The software systems or robots are taught or programmed to carry out a series of functions. There's usually carried out in a specific order and often is repetitive. What this does is to relieve the workload on workers and help save time.

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Benefits of Robotic Process Automation:

The RPA is often viewed as a digital assistant because of the nature of the work it does and the numerous benefits it offers to businesses;

1. Increases productivity: Robots are generally faster than humans when carrying out tasks. There's no issue of fatigue or tiredness; thus, office tasks can be carried out quickly and effectively. Due to this, business productivity is improved as business activity can move forward smoothly.

2. Improves accuracy and eliminates errors: It's the data that one feeds into software that is processed and returned 100% accurately; there is no error occurring during the processing. Robots are accurate, and the possibility of human error during these tasks is and valuable time is saved.

3. Enhance customer experience, thus boosting customer satisfaction: Businesses are focused on ensuring that their customers are satisfied by providing them with the best experiences in their dealings with the enterprise. By automating certain functions, employees will have more time to attend to customers as best as they can.

When to use RPA:

RPA is highly suitable for functions that require repetitive and high volume tasks to be carried out; these tasks are usually routine operations and follow standard rules and policies. RPA usually carries out processes that are generally not subject to change and are carried out following a definite order to achieve the desired result. This is very useful in business finances such as processing invoices, payroll, reconciling accounts, and sales orders.

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What Processes Are RPA Relevant For:

  • Processes involving digital input such as data from web service such as REST, scalable values, and structured data.

  • The standardized workflow or rule-based workflow: These are processes that follow set rules and order and usually follow a particular schedule or routine. RPA can be used to automate such processes.

  • Processes with less human intervention: Processes that can function on their own under this software requiring little human supervision.

RPA is a cost-effective technique and has various advantages such as it consists of more detailed and accurate processes, that are less susceptible to errors. These days, many companies are now using RPA combined with other BPA and artificial intelligence solutions for testing applications and eliminating the old testing tools due to its limitations.

Topics: digital transformation, automation, artificial intelligence, business automation, Machine Learning, Robotics Process Automation